Payment Policy

At fankitoutlet.com, we offer secure and convenient payment options to ensure a smooth checkout process. Please review the following information regarding accepted payment methods and common payment questions.

Accepted Payment Methods

We currently accept the following forms of payment:

  • Credit Cards: Visa, Mastercard, American Express, JCB

  • Digital Wallets: Apple Pay, Google Pay

  • Debit Cards: Visa, Mastercard, American Express, JCB, Diners Club

Common Payment Questions

Q1: Why did my credit or debit card payment fail?
A: Payment failures may occur due to:

  • Card not authorized for international purchases

  • Card limit reached

  • IP restrictions (only one transaction per day per IP address)

  • Incorrect billing address or card details

  • Card not supported by our processor

Q2: What should I do if my payment fails?
A: Please try the following:

  • Use a different card

  • Ensure billing and shipping info match

  • Double-check card details

  • Contact your bank for international payment authorization

Q3: Why is my payment still pending?
A: If your order status is still showing as “Pending” but your card was charged, please wait briefly or contact us. We will verify and update your order status as soon as possible.

Q4: Is my payment secure?
A: Yes. All transactions are protected with high-level encryption to ensure your personal and financial information is secure.

Q5: How do I know my payment went through?
A: You will receive an email confirmation once your payment is successful. You can also check the status in your account/order page.

Q6: Why does the charge appear higher than expected?
A: Your bank may apply international transaction fees or currency conversion charges. We only charge the order total shown at checkout.

Need Help?

If you have questions or concerns about your payment, feel free to reach out:
📧 Email: contact@fankitoutlet.com