FAQ

Welcome to the fankitoutlet.com FAQ page.
Here you’ll find quick answers to common questions. Still need help? Email us at contact@fankitoutlet.com.

1. What products do you offer?
We offer clearance and discounted apparel and accessories in various styles and sizes. Many items are limited in quantity and final sale.

2. How do I place an order?

  • Browse and select your items

  • Add to cart and proceed to checkout

  • Enter your shipping and payment info

  • Confirm your order

3. What payment methods are accepted?
We accept major credit cards and digital wallets: Visa, Mastercard, American Express, Diners Club International, JCB, Apple Pay, and Google Pay.

4. How can I track my order?
Once shipped, you’ll get a confirmation email with a tracking number to follow your package.

5. What is your shipping policy?

  • Standard Shipping: Usually arrives in 10–25 business days

  • International Shipping: Available to select countries

  • Shipping Fees: Calculated at checkout

6. Can I change or cancel my order?
Please email us ASAP at contact@fankitoutlet.com. If your order hasn’t been processed yet, we’ll do our best to assist.

7. What is your return and refund policy?
All items are final sale. As clearance stock, we do not accept any returns, exchanges, or refunds under any circumstances, including issues with size, color, or change of mind.

8. What if I receive a damaged or incorrect item?
If you receive a severely damaged or wrong item, please contact us within 48 hours of delivery at contact@fankitoutlet.com with your order number and photos. We’ll review the case and assist at our discretion.

9. How can I contact customer service?
📧 Email: contact@fankitoutlet.com
Our support team is available 24/7 to help.